📄 Information

Privacy Policy

Please read this information carefully

Last Updated: May 23, 2026
Slug: privacy-policy
Status: Active
ℹ️ Important Notice
By accessing and using GujjuGarba, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our platform.

Privacy Policy

Last updated: May 23, 2026

Your privacy is important to us. This Privacy Policy explains how GujjuGarba collects, uses, stores, and protects your personal information.

1. Information We Collect

Personal Information

  • Name, mobile number, and email address (for registration and booking)
  • Date of birth and gender (for cast/category eligibility)
  • Profile photo (optional)
  • Government ID details (for verification purposes only)

Payment Information

  • Transaction IDs and order references (we do NOT store card numbers or UPI PINs)
  • Payment status and method (processed securely by Razorpay)

Device & Usage Information

  • Device type, OS version, and app version
  • IP address and location data (for fraud prevention)
  • App usage patterns and crash reports

2. How We Use Your Information

  • Process bookings and issue digital e-passes
  • Send booking confirmations, reminders, and updates via SMS/email/push notifications
  • Verify identity at event entry points
  • Improve platform features and user experience
  • Comply with legal obligations and prevent fraud

3. Data Sharing

We do not sell your personal data. We share data only with:

  • Razorpay – for secure payment processing (subject to Razorpay Privacy Policy)
  • MSG91 / Gupshup – for SMS and WhatsApp notifications
  • Event Organisers – limited booking details required for event management
  • Law Enforcement – when required by applicable law

4. Data Security

  • All data is transmitted over HTTPS with 256-bit SSL encryption.
  • Payment data is handled by Razorpay (PCI-DSS Level 1 certified).
  • Access to personal data is restricted to authorised personnel only.
  • We conduct regular security audits and vulnerability assessments.

5. Data Retention

We retain your personal data for as long as your account is active or as required by law. You may request deletion of your account and associated data at any time.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access – Request a copy of your personal data
  • Correction – Update inaccurate or incomplete information
  • Deletion – Request removal of your personal data
  • Portability – Receive your data in a structured format
  • Opt-out – Unsubscribe from marketing communications

7. Cookies

Our web platform uses cookies to maintain sessions and improve user experience. You can disable cookies in your browser settings, though some features may not function correctly.

8. Children Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal data from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification.

10. Contact Us

For privacy-related queries or to exercise your rights:
Email: privacy@gujjugarba.com
Address: 123, Garba Street, Navrangpura, Ahmedabad, Gujarat – 380009