Refund & Cancellation Policy

Last updated: May 23, 2026

We strive to provide the best experience on our platform. Please read our refund and cancellation policy carefully before making a booking.

1. Cancellation by Customer

Cancellation Time	Refund Amount
7 or more days before the event	80% of the booking amount
3–6 days before the event	50% of the booking amount
Less than 3 days before the event	No refund
On the event day	No refund

2. How to Cancel a Booking

Open the app and go to My Bookings.
Select the booking you wish to cancel.
Tap Cancel Booking and confirm.
A cancellation confirmation will be sent to your registered mobile/email.

3. Refund Processing

Approved refunds are processed via Razorpay back to the original payment method:

UPI / Net Banking: 3–5 business days
Credit / Debit Card: 5–7 business days
Wallets: 1–3 business days

Refund timelines are subject to your bank processing time. We initiate refunds within 2 business days of approval.

4. Non-Refundable Scenarios

Entry denied due to violation of event rules or code of conduct.
No-show on the event day without prior cancellation.
Event cancellation due to force majeure (natural disasters, government orders, etc.).
Garba class subscription fees once the class has commenced.

5. Cancellation by Organiser

In the rare event that an event is cancelled by the organiser, a full refund will be issued to all ticket holders within 7 business days.

6. Partial Refunds

Partial refunds may be issued for multi-day bookings where only certain dates are cancelled, calculated on a pro-rata basis.

7. Garba Class Subscription Refunds

Garba class subscription fees are non-refundable once the subscription is activated. However, if a class is cancelled by the instructor before commencement, a full refund will be processed.

8. Contact for Refund Queries

Email: refunds@gujjugarba.com
Phone: +91 98765 43210
Response Time: Within 24 business hours