Shipping & Delivery Policy

Last updated: May 23, 2026

GujjuGarba is a 100% digital platform. We do not sell or ship any physical products. All purchases made on this platform are for digital services, including:

• Digital event e-passes (QR code-based)
• Garba class enrolment subscriptions
• Digital booking confirmations

Delivery of Digital Passes

Upon successful payment, your digital pass or confirmation is delivered instantly through the following channels:

• In-App: Available immediately under My Bookings in the GujjuGarba app.
• SMS: A booking confirmation SMS is sent to your registered mobile number within a few minutes.
• Email: A confirmation email (if email is registered) is sent within 5–10 minutes.

Delayed Delivery

In rare cases, delivery may be delayed due to:

• High server load during peak booking periods (e.g., Navratri season)
• SMS/email delivery delays from third-party providers
• Payment verification pending

If you do not receive your pass within 30 minutes of a successful payment, please contact our support team.

No Physical Shipping

As all our products are digital, there is no physical shipping involved. No courier, postal, or logistics charges apply.

Contact for Delivery Issues

Email: support@gujjugarba.com
Phone: +91 98765 43210
Support Hours: Monday–Saturday, 10 AM – 7 PM IST